TERMS OF SERVICE

Acceptance of Terms

  1. By accessing and using the MITA Creative Website you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use the MITA Creative Website, which will be known as "the Website".

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Use of the Website

  1. You are responsible for maintaining the confidentiality of your information.
  2. You agree to use "the Website" in accordance with the "Terms of Service".

 

Privacy Policy

  1. To date, we only utilise information collected during checkout for the purpose of processing payments and orders.
  2. However, we may use this information in the future to better understand the reach of our website and its products.

 

Payment and Pricing

  1. All prices are in NZD (New Zealand Dollars) and are subject to change without notice.
  2. Payment can be made using the payment options provided by Shopify payment. These include Credit Card, Debit Card, Google Pay, and more.

Shipping and Delivery

  1. We offer shipping to locations in New Zealand and Australia.
  2. Estimated delivery times are provided for informational purposes only.
  3. Shipping rates to Australia are provided based on a third-party estimate. We utilise GoSweetSpot as our courier service, who have done their best to keep costs to a minimum.

Return and Refund Policy

  1. Refunds will only be provided for physical products due to the non-fulfilment of a physical order, following proof of non-delivery.
  2. Refunds will be issued in the original form of payment.
  3. Refunds will not be provided for digital products.
  4. There are no returns on our products.

 

Product Descriptions and Images

  1. We make every effort to ensure the accuracy of product descriptions and images.
  2. Contact us if you have any questions about a product before making a purchase.
  3. The images on our "the Website" are property of MITA Creative Ltd and are not to be used without their permission.

Intellectual Property Rights

  1. All content on this Website is the property of MITA Creative Ltd, unless otherwise stated, for example, the products being sold in the commissioned tab of the MITA Shop.
  2. Unauthorised use of any content is prohibited.

 

Contact Information

  1. For questions or concerns, please contact us through our contact form, email, and/or social media channels.

 

Changes to Terms

  1. MITA Creative Ltd reserves the right to update or modify these terms at any time without prior notice.
  2. Check this page regularly for changes.

 

Governing Law

  1. These terms are governed by the laws of New Zealand.